All organisations have in effect two tasks - the one they are set up to do, and a second task of developing and maintaining the processes for doing it. Our focus on the world of work and organisations is reflected in the design of the Bayswater Working Conference, which is known as the ‘double task’ model.

Members bring a 'back-home' task to work on, so their experiences of working in their groups, and the dynamics of the Conference as a whole, are linked to their work situations back home, and are not split off into separate worlds.














































DR. LISL KLEIN - Founder and President

Lisl Klein came to England from Czechoslovakia at the age of ten. She first studied languages, but discovered an interest in the nature of work and organisation when she worked on the shop floor in a pharmaceutical company. From then on she alternated between academic and industrial settings: training in personnel management at the London School of Economics and two and a half years' work as a personnel manager for the Metal Box Company was followed by six years of research on the human implications of work study in the Department of Scientific and Industrial Research and on the behavioural consequences of management control systems with Professor Joan Woodward at the Imperial College of Science and Technology.

At a time when industry became interested in making use of the social sciences, she became Social Sciences Adviser to Esso Petroleum Company Ltd. She held this post from 1965-1970, carrying out and commissioning activities from a wide range of disciplines.

From 1971-1989 she was a senior social scientist in the Tavistock Institute. During this time she wrote a book about the Esso experience; reported on New Forms of Work Organisation in Europe to the German Government’s Commission for Economic and Social Change; consulted for seven years to the German Government's Programme to Humanise Life at Work; consulted for eight years to one of the four clearing banks; contributed to the design of two new manufacturing plants from the point of view of job design; did research (with Ken Eason) to collect other experiences of making use of the social sciences; and began to work with Harold Bridger on his Working Conference model of group relations training.

When Lisl Klein founded the Bayswater Institute in 1990, Harold Bridger gave this model to the Institute to run. She was Director of the Institute until 2002, and is now its President.


  • Multiproducts LtdA case study in the social effects of rationalised production. HMSO 1964.
  • New forms of work organisation. Cambridge University Press, 1976.
  • A social scientist in industry. London: Gower Press 1976.
  • Putting social science to work; the ground between theory and use explored through case studies in organisations (with Ken Eason). Cambridge University Press. Republished 2009
  • Working with organisations; papers to celebrate the 80th Birthday of Harold Bridger (editor and paper titled:Inside and outside; a struggle for integration) London, Tavistock Institute of Human Relations, 1989.
  • Working across the gapThe practice of social science in organizations. London, Karnac Books Ltd. 2005.
  • The meaning of work: Papers on work organisation and the design of jobs. London, Karnac Books Ltd. 2008
  • Nobody said it would be easy. Brighton, Book Guild Publishing. 2012.