All organisations have in effect two tasks - the one they are set up to do, and a second task of developing and maintaining the processes for doing it. Our focus on the world of work and organisations is reflected in the design of the Bayswater Working Conference, which is known as the ‘double task’ model.

Members bring a 'back-home' task to work on, so their experiences of working in their groups, and the dynamics of the Conference as a whole, are linked to their work situations back home, and are not split off into separate worlds.














































“A brief note to thank you and Ken for the wonderful work you did with my maintenance team last year. [The department manager] has expressly asked that I write and thank you for the way that you have created the environment for change that he is now being able to bring about. …

the Trust, as we seek to modernise our service systems, our management systems and achieve financial recovery all at once…

Having your work to guide us in achieving this triple feat in the maintenance service gives us the confidence to proceed that we might not otherwise have had…”

(Director of Planning) 

The Institute’s Aims:  

*to improve the efficiency of organisations without damaging the quality of their members' lives;  

*to improve the quality of working life without damaging efficiency;  

*where possible, to improve both simultaneously.

Mission Statement

The Bayswater Institute uses various types of research and consultancy methods to further organisational strategies and methods which reflect and integrate the whole complex of values (human, technical and economic) that are espoused by the organisations and their members; consideration of the needs and development of people in the design and implementation of technical, managerial and administrative systems.

It also uses education, training and developmental programmes to further dissemination of methods and experience in working with and integrating human aspects of organisation; the use and application of the understanding that has been gained in these areas from research and experience in the social sciences.