All organisations have in effect two tasks - the one they are set up to do, and a second task of developing and maintaining the processes for doing it. Our focus on the world of work and organisations is reflected in the design of the Bayswater Working Conference, which is known as the ‘double task’ model.

Members bring a 'back-home' task to work on, so their experiences of working in their groups, and the dynamics of the Conference as a whole, are linked to their work situations back home, and are not split off into separate worlds.




































































Who we are

We are a small independent research institute, non-profit and registered as a charity. We offer consulting, action research, research and training in the field of organisation.


We don't know how to save the world in ten minutes flat, but we do know how to help improve the fit between different aspects/groups/ functions of organisations, so that the organisation as a whole can function more effectively, and how to make the workplace more humane. Our values are about improving the experience that people have in their work, and about improving the fit between different aspects of organisations.


Three areas within the social sciences in particular help to make this possible. They may be seen as a three-legged stool:

  • Understanding how on the one hand contextual factors like the markets an organisation is in, its size, history, budgets, technology, geography, architecture; and on the other hand 'soft' factors like people's perceptions, experiences, attitudes and behaviour, may influence each other (organisation theory)
  • Understanding how technology and human aspects influence each other (sociotechnical theory)
  • Understanding how unconscious factors may play a part in this, both at individual and at group level (psychodynamic approaches)


These three combine to support the seat, which is realism in looking at, diagnosing and working with organisations. Take away any one of the legs and the stool collapses.